How can we help?

1. What are the dates and opening hours of the exhibition?

• Visiting hours:

August 5, 2026 (Wednesday) 9:30-17:00

August 6, 2026 (Thursday) 9:30-17:00

August 7, 2026 (Friday) 9:30 AM - 3:30 PM

Entry will be closed 30 minutes before closing time each day, specifically at 16:30 on August 5-6 and 15:00 on August 7.

• Exhibitor entry time: During the exhibition period from August 5th to 7th, exhibitors can enter the exhibition hall at 8:30 am each day with their exhibitor badges.

2. Where is the exhibition held, and which exhibition halls will be used?

ITWA 2026 @ Vietnam will be held from August 5-7, 2026, in Hall 1 of the VIETNAM EXPOSITION CENTER (VEC) .

* Location map of Hall 1, VIETNAM EXPOSITION CENTER

3. What is the detailed address of the exhibition hall?

Exhibition Hall Name: Vietnam Exposition Center (VEC)

Exhibition Hall Address: Vietnam Exposition Center, Truong Sa Road (near the Tu Lien Bridge road ), Dong Hoi Commune, Dong Anh District, Ha Noi

Vietnamese: Trung tâm Triển lãm Việt Nam, Đường cầu Tứ Liên, Đông Anh, Hà Nội

4. What is the overall scale of the exhibition?

Industrial Technology World Asia @ Vietnam, as an overseas extension of China's flagship industrial exhibition, focuses on primary industries such as electronics manufacturing and automation, SMT surface mount technology, functional film and industrial tape, high-performance materials, machine vision and robotics, die-cutting, and electronic components. The exhibition brings together 500 high-quality brand exhibitors, showcasing cutting-edge equipment, materials, and innovative technologies across the whole industry chain. Here, you can compare and select equipment and raw materials, gain insights into the latest international technology trends, connect with valuable industry contacts, exchange cutting-edge industry perspectives, match supply and demand, and discover precise business opportunities at one-stop. Immersive on-site technology demonstrations provide a direct view of efficient production and cost reduction solutions, creating a one-stop professional trade platform for local factories that integrates product selection, learning, networking, and business cooperation.

5. Are there any other exhibitions or events this year?

Industrial Technology World Asia 2026 (ITWA 2026) will be held from October 27-29, 2026, at the Shenzhen World Exhibition & Convention Center (Bao'an).

Visit reservation : https://ali2.infosalons.com.cn/reg/NEPCON25FORM/web/MEGASHOW25VST/#/login?lang=zh-CN

ITWA 2027 @ Vietnam will be held from August 4-6, 2027, at the Vietnam Exposition Center (VEC).

For more details, please visit the official website of the exhibition ( https://www.itwa-asia.com/ ) 

1. What is the weather like in Hanoi, Vietnam during the exhibition? What are the daily temperatures (Celsius/Fahrenheit), probability of precipitation, and wind speed?

Historical climate reference: Hanoi's average temperature in early August ranges from 26 °C to 34 °C (78.8 °F – 93.2 °F). The climate is hot and humid with extremely high humidity, alternating between sunny and rainy days, and frequent short-duration heavy thunderstorms in the afternoon. Relative humidity remains at 82%–90%, and occasional continuous rainfall may occur due to the outer circulation of typhoons. It is recommended to prepare sun protection products, sun hats, portable rain gear, and breathable, quick-drying, lightweight clothing; if spending extended periods outdoors, please take precautions against heatstroke and mosquitoes.

2. In the event of extreme weather (such as heavy rain, high temperature, strong wind), will the opening time of the exhibition be adjusted, and how can I get the latest notification?

In case of extreme weather, notices regarding adjustments to the exhibition schedule or changes to admission rules will be released as soon as possible through the official WeChat account, official SMS, and on-site announcements. Please pay attention to these announcements.

1. Brief Introduction to Hanoi

Hanoi, the capital of the Socialist Republic of Vietnam, is located in the Red River Delta in northern Vietnam. It is the country's political and cultural center and a major economic hub in the north. Opera houses, St. Joseph's Cathedral, tree-lined boulevards, and French-style villas are interspersed throughout, creating a unique urban character that blends Eastern and Western styles. It boasts Noi Bai International Airport, Vietnam's second-largest aviation hub, and a highway network connecting Lao Cai, Hai Phong, Hai Duong, and other important northern regions, making it a key gateway between China and ASEAN. The city's metro and bus rapid transit systems are continuously under construction, resulting in an increasingly comprehensive public transportation system. As Vietnam's administrative center, it is also a rising hub for trade, exhibitions, and manufacturing investment, with multinational corporations such as Samsung and LG establishing important production bases here.

The Old Quarter continues the century-old tradition of "one street, one trade," with intangible cultural heritages such as water puppetry and the Turtle Flute being passed down through generations. Local delicacies like pho, grilled pork rice noodles, and fried spring rolls are renowned worldwide. Here, vibrant local life and burgeoning modern energy coexist, blending Eastern heritage with French romance. Hanoi is a rapidly rising Southeast Asian capital, brimming with both opportunity and unique charm.

Official travel information: https://vietnam.travel/

Vietnam Travel Guide (Exhibition Hall Official Website): https://vec.global/en/visitors/explore

2. How do I apply for a Vietnamese e-visa? What is the cost?

Please refer to the latest policies on the official Vietnamese website for visa application requirements.

E-visa fees (for reference): Single-entry visa: US$25 / Multiple-entry visa: US$50.

To apply for an e-visa to enter Vietnam, please complete the relevant procedures through the following official website links for Vietnam e-visa information: https://evisa.gov.vn or https://thithucdientu.gov.vn .

Please be sure to log in to the official website and avoid accessing unofficial e-visa information pages. According to relevant Vietnamese regulations, unofficial channels may charge illegal fees.

3. What currency is used in Hanoi, Vietnam? What are the credit card payment and exchange rate rates like?

The official currency of Vietnam is the Vietnamese Dong (VND).

Reference exchange rate: 1 RMB ≈ 3890 VND (Exchange rate fluctuates in real time and is for reference only).

Large shopping malls, chain supermarkets, hotels, and mid-to-high-end restaurants in Hanoi generally accept Visa and Mastercard, and some merchants accept UnionPay. Small shops along the streets of the Old Quarter, vendors in the Old Quarter, street food stalls, short-distance motorbike taxis, and traditional markets mostly accept cash only. Some merchants may charge an additional 2%–3% transaction fee for international credit card payments. It is recommended to carry sufficient Vietnamese Dongs for small purchases, and to use a bank card for larger transactions.

1. What is the registration time and location for exhibitors, and what documents/materials do they need to bring for the registration?

2. What is the schedule for setting up and dismantling the booth? Are there any differences between different exhibition halls?

(1) Booth setup schedule

*Note: Applications for overtime work during setup must be submitted to Exhibitor Services Office before 14:00 on the day of setup. The corresponding overtime fee must be paid before work.

(2) Schedule for dismantling the exhibition

3. What is the route for cargo vehicles to enter the venue during setting up period? Do I need to make an appointment in advance? Are there any restrictions on traffic?

If you need a cargo vehicle to enter the loading and unloading area, please download and print the A4-sized ' Vehicle Pass to Loading and Unloading Area ' in advance. You can use the pass to enter the venue for loading and unloading. Security staff have the right to stop vehicles entering the area if on-site rules are not followed.

Special note: Entry and exit are on a first-come, first-served basis.

Additional requirements:

·         The loading and unloading schedule are subject to on-site traffic control and coordination. Exhibitors are advised to adhere to the designated schedule to avoid congestion and delays.

·         Before the goods are transported to the exhibition venue, all required transportation and customs documents must be confirmed and submitted in advance.

·         Oversized, overweight, or goods requiring special on-site handling must be declared in advance and arranged separately.

·         Goods must arrive within the specified arrival time; otherwise, operations cannot be carried out, and additional costs will be incurred.

·         After all cargo has been loaded and unloaded, the operating equipment/tools and empty packaging materials should be removed immediately.

·         Exhibitors can carry their items directly into the venue by hand without the need for mechanical assistance.

The organizer will provide exhibitors with loading area vehicle permit:

To ensure a smooth entry/exit process, please follow these steps:

• Cargo trucks should register their license plates in advance.
• The trucks will enter the venue directly following the blue route; security personnel will be on site to coordinate.
• Trucks/vehicles enter the loading and unloading area through the Truong Sa Gate of the Vietnam Exposition Center (VEC, Hanoi);
• While waiting for security personnel to arrange for the trucks to line up, all workers must wear work badges upon arriving at the unloading area.

Proceed to the unloading area of Hall 1 to arrange loading and unloading of goods. After completion, the veh

For more information on exhibit transportation guidelines and customs clearance, please refer to Chapter 4 of the Exhibitor Manual: Exhibitor Transportation Instructions.

4. What are the noise control regulations during the exhibition setup period?

1. During the setup period, construction should be carried out in a way that minimizes noise and avoids affecting surrounding booths.
2. During the exhibition, the volume of audio-visual equipment used for promotional purposes at the booth must be kept below 75 decibels. The use of loudspeakers and flashing lights/flashlights that cause noise/light pollution is strictly prohibited.
3. Noise generated by the demonstration of exhibits and equipment must be properly soundproofed and reduced to avoid disturbing surrounding booths and visitors.
4. If an exhibitor fails to rectify their action after being reminded, the organizer has the right to terminate the relevant exhibition activities and will not refund any related fees.

5. What are the requirements for setting up a raw space booth/standard booth, and are there any qualification verification requirements?

Standard booth:

• The standard booth configuration includes three-sided partitions, a bilingual (Chinese and English) company fascia board, carpet, information desk, folding chairs, LED spotlights, power sockets, wastepaper baskets, etc. Different sub-exhibitions have additional supporting configurations;
• Exhibitors should not add additional structures or modify the structure of standard booths on their own. Drilling or painting on the partition panels or floor is prohibited. If any adjustment is required, exhibitors must apply to the official appointed contractor in advance, and all adjustments shall be carried out uniformly by the organizing team.
• The height of the booth equipment must not exceed 2.5 meters, and it is strictly forbidden to exceed the booth boundaries.

Raw space booth:

• The design drawings for raw space booths must be submitted to the official contractor designated by the organizer by July 3, 2026. On-site construction may only commence after the drawings have been reviewed and approved.

·         The height limit for indoor single-story open space booths is 5 meters (inclusive) . Applications for building second-story booths will not be accepted for this exhibition.

• The construction materials must be flame-retardant B1 grade or above, and the use of polystyrene boards (KT boards) and foam lettering materials is strictly prohibited;
• The ceiling area of a booth shall not exceed 50% of the total area of the booth, and the ceiling area of a room shall not exceed 30% of the total area of the room.
• Special booths must be equipped with at least one 5kg ABC type dry powder fire extinguisher for every 50㎡ of floor space.
• Construction workers must be certified to work, and those working at heights must wear safety protective equipment as required. Unlicensed construction and illegal operations are strictly prohibited.

For detailed regulations and operational requirements, please refer to Chapter 3 of the Exhibitor Manual, "Booth Construction Guidelines".

6. Where are the on-site service points (booth builders, transporters) during the exhibition setup period, and what are their contact details?

(1) Designated contractor of the conference - standard booth service, facility and furniture rental, raw space booth construction/management and other services.

GL Events (Vietnam) Co., Ltd.

Contact Person: Shen Zhongyi

Telephone: +84 868 956 221

Email : nathan@gl-events.com.vn

Contact Person: Mr. Ge(Chinese/English)

WeChat ID : GL230213GE

Email : anthony.ge@gl-events.com.vn

(2) The conference designated transporter - customs/freight/warehousing services, etc.

Shanghai DSV.

Contact Person: Jiang Yin

Telephone: +86 21 6170 8996

Email: Joey.jiang@dbschenker.com

1. If the booth requires additional electricity, water, or gas, how do I apply for them, and what are the fees?

1. and the "Application Form for Compressed Air/Water Supply and Drainage Rental" and submit them to the designated contractor of the corresponding exhibition hall before July 3, 2026. Late applications will be subject to an additional fee of 30%-50%.
2. Pricing details: Please refer to Chapter 5, Service Requirements Form of the Exhibitor Manual.
3. Precautions:
   • The standard booth 13A socket is only for household appliances under 500W. Machine power supply requires a separate power supply box application.
   • Exhibitors are strictly prohibited from bringing their own air compressors into the exhibition hall; they must rent them in advance from the contractor designated by the organizer.
   • 24-hour power supply requires a separate application and additional fees will apply.

2. Who provides the daily cleaning service for the booth, and what is the cleaning frequency and scope?

1. The organizer is responsible for the daily cleaning of the public areas of the exhibition hall and the carpets of the standard booths, and will clean up the garbage in the aisles outside the booths after the exhibition hall closes every day.
2. Exhibitors are responsible for cleaning their exhibits and the daily cleaning of their booths. Exhibitors are also responsible for cleaning the overall space of their booths.

3. Are exhibitors allowed to bring their own food/drinks into the venue?

1. Outside food and boxed meals are prohibited inside the exhibition hall. For information on catering services inside the hall, please refer to Section 1 of "VI. Facilities and Visitor Services " in this FAQ.

4. How to apply for replacement, new, or renewed exhibitor badges, and what are the fees?

1. submit the "Exhibitor Badge Application Form" to the organizer before July 14, 2026.
2. For on-site replacement or addition of exhibitor badges, please go to the exhibitor registration desk on-site. A handling fee of 20 yuan will be charged for each badge.

5. If additional exhibition equipment and materials are needed on-site, how can they be rented/purchased, and what are the contact details?

You can fill out the "Additional Furniture Rental Application Form" and submit it to the designated contractor of the event before July 3, 2026 to apply for rental. Late applications will be charged an additional fee of 30%-50%. For on-site temporary rental, you can go to the contractor's on-site service desk for consultation. For contact information, please refer to Article 6 of "VIII. Exhibition Setup and Dismantling Instructions" in this FAQ .

6. What security measures are in place for booths during the exhibition, and what precautions should exhibitors take?

1. The exhibition hall is equipped with 24-hour security personnel and a central monitoring system, but exhibitors are responsible for the safekeeping of their exhibits and valuables in their booths. Please keep valuables with you or have them guarded by a designated person.
2. Exhibitors must strictly abide by the fire safety regulations of the exhibition hall. Smoking, open flames, and unauthorized use of electricity are strictly prohibited in the booth. It is also strictly prohibited to obstruct or enclose fire-fighting facilities and safety exits.
3. Before closing each day, exhibitors must check the power supply, doors and windows, and valuables in their booths and take necessary safety precautions.
4. During the dismantling period, exhibits and materials must be properly safeguarded to prevent misplacement or loss. Exhibits must not be dismantled or the exhibits removed before the dismantling deadline.

7. Who should I contact for intellectual property-related issues at the exhibition booth? Where is the on-site intellectual property service point?

For any intellectual property disputes arising at the booth, please visit the customer service center (booth number E51) for consultation.

*For local intellectual property complaints/enforcement, please contact the on-site organizer or the local competent authority.

1. How to respond to green building practices? What are the requirements and initiatives of the exhibition regarding green building practices?

This exhibition promotes the "Go Green" 6R principle for booth design and construction (Respect, Remember, Reuse and Recycle, Reduce, and Renew). The relevant requirements and initiatives are as follows:

1. Design requirements: Adopt a simplified booth design, reduce large and irregular structures, prioritize the use of modular and detachable assembly structures, promote recyclable materials such as aluminum profiles and trusses + odorless warp-knitted fabric inkjet printing, and reduce the use of wood structures;
2. Material requirements: Flame-retardant, renewable, and recyclable materials that meet fire safety standards must be used. The use of non-degradable disposable materials and non-environmentally friendly coatings and adhesives is strictly prohibited.
3. Energy saving requirements: Prioritize the use of LED energy-saving lamps, replace paper posters and brochures with electronic promotional materials, control the volume and brightness of audio-visual equipment, and reduce light and noise pollution;
4. Construction requirements: Grinding, brushing, and spraying are strictly prohibited on the construction site to reduce dust and harmful gas emissions. Construction waste must be properly sorted and cleaned up immediately.
5. Transportation requirements: Prioritize the use of clean fuel vehicles, plan transportation routes rationally, reduce empty vehicle transport, and reduce transportation carbon emissions.

2. What are the requirements for waste sorting and recycling at the booth, and where are the waste sorting bins located on site?

1. Exhibitors/builders are responsible for sorting and cleaning up any construction waste, waste materials, ink cans, etc. generated at their booths. It is strictly forbidden to pile up or dump waste in public passageways, fire exits, or restrooms.
2. For raw space booths, a garbage disposal deposit is required. The deposit will be fully refunded after the booth is cleaned and the garbage is sorted and disposed of upon dismantling the booth, and after verification that there are no violations.
3. There are recycling bins in the public areas and exhibition halls, which are divided into four categories: recyclables, other waste, kitchen waste and hazardous waste. There are clear signs on site to guide you. Please dispose of your waste according to the signs.

3. What are the rules for material recycling and waste removal during the dismantling period?

When dismantling booths, exhibitors/builders must remove all exhibits, construction materials, and garbage from the exhibition hall and must not leave any items behind in the booth or public areas.

1. Where is the dining area inside the exhibition hall, and what types of food and beverages are available?

There are restaurants/cafes inside the venue offering snacks/meals, located as below:

For more details, please visit the exhibition hall's official website (EN/VI): https://vec.global/en/visitors/amenities

To ensure food safety, the exhibition hall management strictly controls the entry of outside food and boxed meals. The use of disposable plastic shopping bags is strictly prohibited on-site; the use of environmentally friendly shopping bags is encouraged.

2. Where is the customer service center located inside the exhibition hall?

·         The customer service center and care counter are located at E51

·         Booth Reservation - Integrated Marketing Center is located at F20

3. Is there free Wi-Fi in the exhibition hall? How can I connect?

Free public Wi-Fi is available in the exhibition hall, but a simple authentication process is required to use it.

4. Are accessible facilities available in the exhibition hall?

The exhibition hall features accessible pathways and parking spaces; accessible elevators and restrooms are available at all entrances and exhibition halls. For more details, please refer to the exhibition hall map: https://vec.global/map?project_id=6b169fd2-5968-486a-9bc8-bda36e8d9be1

5. What green methods are used in the exhibition, and how can visitors cooperate?

• Exhibitor information has been uploaded to the exhibition's official website and WeChat official account. We recommend that you scan the QR code to request exhibitor information online to reduce the use of paper.
• There are recycling bins in the exhibition hall. We suggest you sort your trash according to the signs and work together to maintain the environment of the exhibition hall.
• Prioritize green travel options such as public transportation and carpooling to reach the exhibition hall, reducing carbon emissions from driving.

6. Where are the restrooms inside the exhibition hall?

Restrooms are available in the main hall and exhibition halls, and there are clear directional signs on site.

1. How do I schedule a one-on-one meeting with a specific exhibitor? What are the business matching channels?

• Process: Contact staff → Submit company information + purchasing requirements → Arrange contact within 3 business days
• Reservation channels:

Chinese-funded enterprises: Ms. Gao +86 139 1029 2537

Foreign-invested enterprises: Mr. Jia +86 136 0126 1540

·         Location: E02

2. Where are the business lounges and meeting areas inside the exhibition hall, and how to use them?

The exhibition lounge offers exclusive business rest and meeting spaces, complete with charging facilities, tea breaks, Wi-Fi, and other services.

Orders are required. For details, please contact Mr. Jia: +136 0126 1540.

3. How to become a TAP/VIP buyer at the exhibition. What exclusive benefits will TAP/VIP buyers enjoy, and how to upgrade those benefits?

• TAP (Targeted Attendee Program):

Exclusive benefits: Enjoy one-on-one resource matching and consultation; exclusive on-site lounge; free participation in matchmaking and forum activities; exclusive business gifts and privileges, etc.

Application channels:

Chinese-funded enterprises: Ms. Gao +86 139 1029 2537

Foreign-invested enterprises: Mr. Jia +86 136 0126 1540

• VIP buyer:

Exclusive benefits: Fast-track entry without queuing; exclusive VIP lounge; dining vouchers, etc.

For paid purchase inquiries, please contact Mr. Jia at +86 136 0126 1540.

4. What exclusive services/gifts are available for group visitors, and how to enjoy these services/gifts?

Group registration enjoys preferential services; groups of 5 or more are required to form a group. For details, please contact Mr. Jia at +86 136 0126 1540.

1. What is the official hotel booking link for the exhibition?

Times International Conferences & Exhibition Co., Ltd., as the official designated travel agent for this exhibition, provides hotel room rates for your reference. Please scan the booking QR code for more information:

2 . How can I contact the hotel reservation customer service?

• Official Booking Agent: Times International Conference & Exhibition Co., Ltd.
• Contact Person: Wang Jing +86 13520963293

1. If you suddenly feel unwell on-site (such as dizziness or injury), who should you contact, and where is the on-site medical station?

If you feel unwell, you can go to the medical station in the exhibition hall immediately or contact the nearest on-site staff for assistance in contacting medical personnel.

* Medical emergency and ambulance contact numbers:

Local direct dial: 115; International calls: +84-115 / 0084-115

2. What should be done if items are lost?

You can first go to the customer service center for assistance from the organizer's staff. The exhibition hall and the organizer are not responsible for items that are not found within the specified period.

Emergency number:

Local dial: 113; International dial: +84-113 / 0084-113

3. In the event of an emergency such as a fire or earthquake, what are the evacuation routes and assembly points?

1. The safety exits are located on both sides of the exhibition hall. In case of emergency, please remain calm and follow the escape arrows to evacuate the exhibition hall in an orderly manner from the nearest safety exit. Do not use the elevator.
2. Emergency evacuation assembly point: each showroom entrance;
3. Each exhibition hall is equipped with a manual fire alarm device, fire extinguisher, and fire hydrant. In case of fire, the alarm device can be triggered immediately, and the on-site fire-fighting equipment can be used to control the initial fire, while contacting on-site staff.

4. Where are the fire exits and emergency exits inside the exhibition hall, and what signs are there?

All fire exits and emergency exits in the exhibition hall are marked with prominent green illuminated signs, and there are clear directional signs on site. It is strictly forbidden for any booths or materials to occupy or obstruct fire exits and emergency exits. If any illegal occupation is found, please contact the on-site staff for handling.

5. How can pregnant women, the elderly, people with disabilities, and other special groups obtain priority assistance in emergency situations?

You can contact any staff member on site, and they will coordinate with medical points and security personnel to provide priority assistance as soon as possible; you can also go directly to the customer service center or medical point, where there is a priority service channel for special groups.

1. If you are dissatisfied with the services and arrangements of the exhibition, or have suggestions for improvement, through which channels can you provide feedback?

You can go to the customer service center inside the exhibition hall to provide feedback to the staff. Booth number: E51

2. If a problem arises on-site and needs to be resolved immediately, which department/staff member should be contacted, and where is the on-site service point?

For immediate issues, please contact the nearest customer service center at booth E51.